Terms & Conditions

1. Rescheduling and Cancellation Policy

 Clients may reschedule or cancel appointments up to 36 hours before the scheduled shoot time with no charge.

Cancellations or reschedules within 36 hours are subject to a $95 or 35% of the total shoot charge, whichever is greater.

If the photographer arrives on-site and is unable to complete the shoot due to property readiness or access issues, a $125 or 50% of the shoot charge, whichever is greater will apply. 

 

2. Minimum Trip Charge

A minimum trip charge of $95 applies for any appointment requiring travel.

 

3. Additional Time Charge

If additional time is needed at the shoot due to client requests, property readiness, or unforeseen delays, extra time will be billed at $100 per hour.

 

4. Travel Charge

Travel beyond the included free service area is billed at $100 per hour of travel time.

 

5. Turnaround Time

Standard products are delivered within 24 hours from the end of the shoot.

Luxury photo products and video products are delivered within 72 hours from the end of the shoot.

 

6. Weather Policy

We will arrive on-site at the scheduled time regardless of weather conditions unless it is unsafe to do so.

Clients may reschedule due to weather at no charge with at least 24 hours’ notice.

 

7. Payment Terms

Payment is required upon delivery of watermarked images.

The download link to the final media will be provided once payment has been completed.

 

8. Revisions Policy

All products come with one round of free revisions unless otherwise specified.

Major revisions such as item removal, virtual staging, renovations, or significant retouching are available for an additional charge.

9. Discount Terms

  • 15% Discount: Given if the home is ready to shoot, no one will be on-site during the appointment, and the property is available for photography at any time during the scheduled day.

  • 25% Discount: Given if the home is ready to shoot, no one will be on-site during the appointment, and the property is available for photography at any time within three days of the originally scheduled day.

  • Volume Discounts: Available to clients who do high volume with us, based on the number of shoots or total dollars spent annually. Please contact us to discuss available discount options.

10. Property Safety and Condition

Photographer is not responsible for moving, cleaning, staging, or securing any items on-site. Client is responsible for ensuring the property is safe and ready for photography.

 

11. Property Damage Waiver 

While we take great care during shoots, the client agrees to hold the photographer harmless for any minor, incidental damage (such as scuffs, scratches, or accidents) unless caused by gross negligence.

 

12. Drone and Aerial Photography

If drone services are requested, the client accepts all responsibility for compliance with local laws and regulations, and releases the photographer from liability relating to drone operations, including but not limited to property damage or regulatory violations.

 

13. Site Access and Safety 

Client agrees to ensure safe and legal access to the property. Photographer is not liable for injury or hazards encountered on-site due to unsafe property conditions.

 

14. Force Majeure 

We are not liable for delays, cancellations, or loss of services due to acts of God, weather, illness, equipment failure, or other unforeseen circumstances beyond our control. 

LICENSING

 

Understanding Photography Licensing: Protecting Creative Rights and Ensuring Legal Use

Photography licensing can be complex, but understanding its basics is essential for businesses and individuals who want to use photographs legally. This guide explains what licensing is, why it matters, and how to ensure compliance with copyright laws.

 

What is Photography Licensing?

Photography licensing is a legal agreement between a photographer and a client or third party, granting permission to use specific images under defined terms. It outlines where, how, and for how long the photos can be used, ensuring that both parties are clear about their rights and responsibilities.

Unlike physical goods you purchase and own outright, photographs are considered intellectual property (IP). This means that even after commissioning a photographer, the copyright—the legal ownership of the creative work—typically remains with the photographer unless explicitly transferred.

 

Key Principles of Photography Copyright and Licensing

  1. Copyright is Automatically Granted:
    By default, photographers retain the copyright for every image they create. This legal protection allows them to control how their work is used and to charge for its use.
  2. Licensing vs. Ownership:
    When hiring a photographer, you’re usually paying for a license to use the images, not for outright ownership. The license will specify allowed uses, such as posting on social media, including in brochures, or featuring on a website.
  3. Specific Permissions for Third-Party Use:
    Clients cannot freely share or distribute licensed photos to third parties (e.g., furniture companies, magazines, or social media accounts) without the photographer’s explicit permission. Each new use typically requires a new license.
  4. Custom Licensing Terms:
    Licensing agreements are tailored based on the intended use of the images. For example, an image used in a local social media post might have a different fee than one used in a national advertising campaign.

 

Why Does Licensing Matter?

Photography licensing ensures fairness for both the photographer and the client:

  • For Photographers: Licensing provides a way to control how their work is used and to earn revenue based on the value of their creativity.
  • For Clients: A proper license ensures legal use, protects businesses from copyright infringement claims, and promotes trust and professionalism in their relationships with creatives.

 

Common Misconceptions About Photo Licensing

  1. "If I Paid for the Photos, I Own Them."
    Payment for a photography session typically covers the service and delivery of the images, not their ownership. The photographer retains the copyright unless explicitly transferred in writing.
  2. "Photos Without Watermarks Are Free to Use."
    The absence of a watermark or photo credit doesn’t mean an image is free to use. Copyright law still applies.
  3. "Credit or Tags Are Enough."
    While giving credit to a photographer is courteous, it doesn’t replace the need for a proper license or written permission for commercial use.
  4. "I Can Use Photos of My Own Work Freely."
    Just because an image features your design, product, or project doesn’t automatically grant you the right to use or distribute it. Permission from the copyright holder (the photographer) is still required.

 

Consequences of Misusing Photos

Using photos without a proper license is a violation of copyright law, known as copyright infringement. This can lead to serious consequences, including:

  • Financial Penalties: Infringement cases can cost businesses thousands of dollars.
  • Reputational Damage: Legal disputes can harm a business’s public image.
  • Legal Action: Photographers have the right to seek compensation for unauthorized use of their work.

 

How to Use Images Legally

  1. Always Get Written Permission: Before using any photo, ensure you have clear, written permission from the copyright holder.
  2. Understand the License Terms: Know what the license allows—specific uses, duration, and any restrictions.
  3. Respect the Photographer’s Rights: If third parties want to use the images, direct them to the photographer to obtain a license.

 

Final Thoughts for Businesses

Photography licensing is not just a legal necessity—it’s a way to foster trust and respect between businesses and creatives. By understanding and adhering to licensing principles, you can confidently use images while supporting photographers’ livelihoods.

If you’re ever unsure, ask yourself this question: Do I have clear, written permission from the photographer to use this image for my intended purpose? If the answer is no, take the time to get it.

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